Frequently Asked Questions

Everything you need to know about MAOnow. Can't find what you're looking for? Contact us.

Getting Started

Do I need a credit card to start? +
No. The Free plan gives you the MAO calculator with tiered rehab, with no credit card required. You can run the offer math on as many properties as you want. You pay when you want the itemized rehab builder, rental and BRRRR analysis, the new-construction Build tab and its sensitivity matrix, the comp table and multi-source ARV blending, CRM pipeline tracking, the contact directory, PropStream and CSV import, deal saving, and PDF export, or team features.
Is there a free trial? +
There is no trial clock at all — the Free plan is free forever and runs the MAO calculator with tiered rehab. No expiration, no credit card. Unlike competitors who limit you to 14-day or 7-day trials, MAOnow's offer calculation never expires. Paid plans unlock the itemized rehab builder, rental and BRRRR analysis, the new-construction Build tab and its sensitivity matrix, the comp table and multi-source ARV blending, CRM pipeline tracking, the contact directory, PropStream and CSV import, deal saving, and PDF export, and team features.
Can I use MAOnow on my phone or tablet? +
Yes. MAOnow works in any modern browser — phone, tablet, or desktop. No app download needed. The interface is fully responsive, so you can analyze deals on-site at a property, in the car, or at your desk.
Do I need PropStream to use MAOnow? +
No. PropStream import is a bonus feature — you can enter all property data manually. PropStream just saves time if you already have it. If you don't use PropStream, you can type in the property details directly or import from CSV.

Features & Analysis

What types of properties can I analyze? +
Single family flips, long-term rentals, BRRRR, Airbnb/STR with cleaning and occupancy fees, multifamily units, and commercial properties with gross or NNN leases. All from one calculator — just switch tabs. Each strategy has its own complete set of inputs and calculations.
How accurate are the calculations? +
MAOnow was built by an FMVA® certified valuation expert with 10+ years of experience across credit, equity, and real estate markets. The calculator uses the same formulas institutional investors and lenders use — including cap rate, NOI, cash-on-cash return, DSCR, and GRM. The founder also built the entire M-AI-Onow system in-house — the per-tab AI reviews, the dashboard ranking, the multi-provider setup, and the privacy layer that keeps your raw deal data off any AI provider's servers. All results update live and are fully transparent in the results panel.
How does the comp table work? +
Add up to 20 comparable sales with full details. The table auto-calculates adjusted price per square foot for each comp, lets you exclude outliers with one checkbox, add warning flags and adjustment reasons, and scores your entire comp set as Strong, Acceptable, or Weak with an explanation. You choose whether to use the median, average, or a custom $/sqft — and the ARV feeds directly into your Maximum Allowable Offer calculation.
What is the 35-year projection? +
On the Rentals tab, you can see year-by-year cash flow, equity build-up, property appreciation, and total returns over up to 35 years. The interactive chart and table update live as you change any input — rent, expenses, appreciation rate, mortgage terms. It's the easiest way to show partners and lenders exactly how profitable a deal will be over time.
What does PropStream import do? +
If you use PropStream, you can upload your property export (.xlsx) or CMA report (.pdf) and all the property data — beds, baths, sqft, year built, valuations, lot size, and even comparables — auto-populates into the calculator. No manual entry needed. This is a MAOnow exclusive feature that no other deal calculator offers.
Can I export my deals and reports? +
Yes — Pro+ plans have three export options. First, export any active deal tab directly as a flat CSV (no formulas, Excel-compatible) from the calculator itself. Second, bulk export all saved deals as CSV or JSON from the My Deals dashboard. Third, export your full account data per GDPR Article 20 from the Account page. You can also import property data from a CSV file into the calculator — this pre-populates deal fields, not a full deal re-import.
Can I share reports with lenders or partners? +
Yes. The PDF export is formatted for lender and bank submission — not just a marketing flyer. It opens with a cover page that includes blank fill-in fields for Document Information (Prepared By, Company, Borrower, Lender, Loan Officer, File Number) and Borrower Strength Metrics (FICO, DTI, Liquidity, Assets, Liabilities, Track Record). The subsequent pages contain your full deal analysis: ARV, MAO, rehab breakdown, rental projections, comp table, and deal status. Download it and hand it directly to a hard money lender, bank, or JV partner.
How many deals can I save? +
Unlimited on all paid plans. The Free plan runs the MAO calculator but doesn't save deals. Compare this to competitors like DealCheck, which limits you to 50 deals on their Plus plan. With MAOnow, there are no per-deal limits and no storage caps.

Advanced Features

What is the Build / New Construction tab? +
The Build tab is a full standalone analysis tool for new construction projects — available on Pro+ plans. It includes up to 20 new-construction comparable sales, a comps-driven ARV basis selector (median, average, or manual override), land/lot cost input, itemized permits (7 pre-populated line items, fully editable), materials (simple flat cost or 15-item detailed mode), and labor in three modes: flat total, by trade (framing, electrical, plumbing, etc.), or by room (kitchen, bathroom, etc.). It also includes carry/holding/closing cost percentages, an optional construction loan or mortgage financing panel with draw schedule, a hold-as-rental projection, and a 5×5 sensitivity scenario matrix. No other deal calculator has anything comparable.
What is the 5×5 Scenario Matrix and how is it different from Sensitivity Analysis? +
Sensitivity Analysis gives you a continuous live slider — drag the ARV or cost slider and every output updates in real time. The Scenario Matrix shows all 25 combinations of five ARV levels and five cost levels simultaneously in a color-coded grid — green for viable, yellow for marginal, red for non-viable. Sensitivity analysis explores a single moving variable; the matrix shows the full landscape at once. Both are available on the Tiered and Build tabs.
What is the tiered rehab calculator? +
The Tiered tab is the default landing tab and the fastest way to calculate your Maximum Allowable Offer. It lets you pick a rehab intensity from three market tiers — AS-IS/Light Repairs, MR (Mid-Range Market), and HE (High-End Market) — each with multiple sub-tiers showing a dollar-per-sqft rate. The total rehab cost calculates instantly as rate × your sqft. A Big 6 reference panel (foundation, roof, HVAC, plumbing, electrical, septic) shows common price ranges so you can sanity-check your tier. Your MAO updates live and is flagged as VIABLE, LOW MAO, or NON-VIABLE. The Tiered tab also includes an optional financing panel, hold-as-rental projection, and sensitivity matrix for Pro+ users.
How does multi-source ARV averaging work? +
On the Tiered tab, you can enter estimated values from up to 7 different sources — Zillow, Redfin, Realtor, Movoto, CountyOffice, PropStream, and Xome — each with its own input field and checkbox. Check only the sources you trust, and MAOnow automatically averages the checked values into a single ARV that feeds directly into your MAO calculation. This means your ARV is a disciplined blend, not a single number from one source. You can also apply appraisal-quality adjustments (Condition, Style, Garage) on top of the averaged value.
What rental strategies does MAOnow support? +
MAOnow supports four rental strategies on the Rentals tab, each with its own complete set of inputs: Long-Term Rental (monthly rent, vacancy, 7 operating expense line items, 5 insurance policy checkboxes, mortgage/DSCR panel, 35-year projection chart); Airbnb/STR (nightly rate, occupancy %, host fee, cleaning cost, turnovers per month, supplies, utilities, lodging tax); Multifamily (per-unit cards with individual rent and expense inputs); and Commercial (Gross or NNN lease type, monthly rent, vacancy %). All strategies produce the same key metrics: Monthly NOI, Annual NOI, Cap Rate, Cash-on-Cash, GRM, Break-Even Occupancy, and DSCR.
Does MAOnow analyze Airbnb and short-term rentals? +
Yes — Airbnb/STR is one of four complete rental analysis modes. The STR inputs include nightly rate, occupancy rate (slider), Airbnb host fee %, occupancy/lodging tax %, cleaning cost per turnover, turnovers per month, supplies, and utilities. The monthly breakdown shows gross revenue, platform fee deduction, tax deduction, cleaning, supplies, and utilities — arriving at Net Operating Income before fixed expenses. All of this feeds into DSCR, cap rate, and the 35-year projection chart.
How does the deal pipeline CRM work? +
The CRM tab lives inside each deal. First, set your deal goal — Flip, Wholesale, or Rent/BRRRR — and MAOnow loads the appropriate pipeline — 12 stages for Wholesale, 16 for Flip, 18 for Rent/BRRRR, drawn from 27 in all. Each stage has a checklist of required items; you must complete them before advancing. The system tracks timestamps for every stage you enter, so you have a full history of how long each deal spent at each step. If a deal falls through, mark it Dead with a reason and a re-engage date. Revive it later with one click. The current stage appears in the Live Results panel and on your My Deals dashboard so your whole team can see deal status at a glance.
Is there a GDPR data export? +
Yes. MAOnow supports GDPR Article 20 data portability. From the Account page, you can export all of your personal account data in a machine-readable format at any time. From the My Deals dashboard, you can bulk export all saved deals as CSV or as JSON. And from the calculator itself, Pro+ users can export any active deal tab as a flat CSV file. No other deal calculator in this space offers GDPR-compliant data portability as a built-in feature.

Teams & Collaboration

Can my team see my deals? +
You control visibility on every deal — set it to Private (only you), Team (your team members see it), or Enterprise (the whole firm sees it). Admins and team leaders can see shared deals, but nobody can see your private deals. This gives you full control over what you share and what you keep confidential.

M-AI-Onow

What is M-AI-Onow? +
M-AI-Onow is built-in AI that reviews your deals like a partner looking over your shoulder. Every tab gets its own dedicated review (Tiered, Itemized, Rentals, CRE, Comps, AutoCRM, Sourcing) and the dashboard ranks your entire saved pipeline against itself in one click. Each review gives you a clear verdict (GO / NEUTRAL / NO-GO), green and red flags pointed at your actual numbers, a recommended strategy (flip / wholesale / rent / BRRRR), and a one-line explanation citing the metrics that drove the call. Works on every plan, including Free — on the tabs your plan includes; dashboard ranking ranks saved deals, so it comes with a paid plan.
Does MAOnow charge for AI calls? +
No. You connect your own AI account (like Claude, ChatGPT, or Gemini) and pay your AI provider directly for what you use — typically one to three cents per deal review. MAOnow never adds a markup, doesn't take a cut, and doesn't bury AI fees in your subscription. Other tools charge $30+/month extra for AI or force you onto a higher plan to unlock it. MAOnow's approach: the AI is yours, the bill is yours, our job is to make it useful.
Which AI providers can I use? +
Six options: Claude (Anthropic), ChatGPT (OpenAI), Gemini (Google), Grok (xAI), DeepSeek, or Mistral. You can connect just one, or hook up several at once. If you connect multiple, M-AI-Onow asks each of them the same question on the same deal and shows you where they agree and where they disagree — like getting a second and third opinion from analysts who don't talk to each other. You can switch providers anytime; each is independent.
How is my API key stored? +
Your key gets scrambled (encrypted) the instant you submit it, using the same standard banks and the federal government use to protect classified data. It's never stored in a readable form anywhere. After you save it, even MAOnow can't show it back to you — not on screen, not in error messages, not in support emails. The only thing that ever unscrambles it is the server making the AI call for you, and only for the split second the call takes. Delete the key and it's gone permanently — no backups, no recovery.
What deal data does MAOnow send to my AI provider? +
Nothing that identifies you or your deal. Property addresses, owner names, exact dollar amounts, and contact info never leave the platform in their actual form. Before anything goes to the AI, MAOnow converts your numbers into categories first — your $216,823 MAO becomes "70% of ARV (textbook range)", your 24% margin becomes "strong", and "1234 Oak Street" becomes a random reference code like "deal_abc-9027". The AI sees enough to give you a real opinion, but if an AI provider's account ever got hacked, nobody could rebuild your deal pipeline from what was sent.
Can I see the AI cost before I submit? +
Yes. Before you submit, M-AI-Onow shows you exactly what each provider will cost — usually one to three cents per deal review. If you've already run the same deal in the last 90 days, you'll see a "cached — free" tag next to that provider and the saved review comes back instantly at zero cost. If you connected multiple providers and only some are cached, you only pay for the new calls — the cached ones stay free.
What does the AI scoring on my dashboard mean? +
From the dashboard, click "Submit to M-AI-Onow" and it ranks every deal in your pipeline against each other in one pass. Each deal gets a clear label — Best, Good, Neutral, Bad, or Worst — plus a one-line explanation pointing at the actual reason ("Strong 24% margin and a clean 70% MAO leaves real cushion" or "0.92 DSCR — debt service exceeds NOI, restructure or walk away"). The labels show up as color-coded badges in the AI Score column of your deals table. When you have 30 deals in the pipeline and an hour to make calls, this tells you which three to call back today.

Pricing & Billing

Can I cancel anytime? +
Yes. All plans are month-to-month or annual — cancel anytime from your account page with one click. Annual plans can also be managed through Stripe's billing portal. No cancellation fees, no phone calls required.
Do you offer annual discounts? +
Yes. Annual billing saves you 15–20% compared to monthly prices across all plans. We don't currently offer lifetime plans — we're actively developing new features and prefer the subscription model to fund ongoing improvements for all users.
What happens to my data if I downgrade or cancel? +
Your deals are preserved. If you downgrade, you keep access to your saved deals but lose Pro features (PDF export, comps, CRM). If you cancel entirely, your data is retained for 14 days in case you change your mind, then permanently deleted per our privacy policy. You can export all your data to CSV or JSON before cancelling.
Does MAOnow have an affiliate program? +
Yes. Refer a new subscriber and earn 20% of their subscription revenue for as long as they stay subscribed — renewals included, with no cutoff. Affiliates get a unique tracking link and a real-time dashboard showing referral count, active subscribers, and lifetime earnings. Commissions are paid to your connected Stripe account. Commissions apply to Pro, Small, Medium, and Enterprise plans. Full program details →

Security & Data

Is my data secure? +
Yes. All data is encrypted in transit (SSL/TLS) and at rest. We use a dedicated MySQL database on managed hosting, Stripe for payments (PCI DSS compliant), and never store your payment or billing information on our servers. All user inputs are sanitized against SQL injection, XSS, and other attack vectors.

MAOnow vs Competitors

What makes MAOnow better than DealCheck or REIkit? +
MAOnow includes features that no competitor offers at any price tier: a full new construction / Build Analysis tab (permits, materials, labor, construction loan, sensitivity matrix), a 5×5 sensitivity scenario matrix for flip analysis, multi-source ARV averaging, lender-submission PDFs with borrower fill-in fields, PropStream import, GDPR data export, unlimited deal saves on all paid tiers, and a free plan that runs the MAO calculator — forever, with no trial clock. DealCheck limits you to 50 saved deals on Plus and caps comps to 10. REI/kit caps deal analysis projects monthly and has no sensitivity analysis. Neither offers PropStream import, a Build tab, or comp confidence scoring.
How is this different from a spreadsheet? +
Spreadsheets break when formulas get complex, don't generate lender-submission PDF reports, can't track deal pipelines with stage checklists, don't have comp confidence scoring, and don't support team collaboration with role-based access. MAOnow does all of this in one place with live calculations that update as you type — and it's always up to date with the latest formulas and features.

Still have questions?

Reach out to us anytime at support@maonow.com

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